Planhat | Cisco Advanced Customer Experience Specialization

How Telia Cygate Achieved Full Visibility Across Every Customer — article cover image

THE Market-leading CX PLATFORM

Trusted by Cisco’s top partners

Book Assessment

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Cisco CX Partner of the Year 2025

How Telia Cygate Achieved Full Visibility Across Every Customer — article poster image

THE Market-leading CX PLATFORM

Trusted by Cisco’s top partners

Book Assessment

Watch Film

Cisco CX Partner of the Year 2025

THE Market-leading CX PLATFORM

Trusted by Cisco’s top partners

Book Assessment

Watch Film

Cisco CX Partner of the Year 2025

Earn the Advanced CX Specialization

Authorized to Exceed Expectations.

Planhat gives Cisco Partners the tools, processes, and expertise to qualify for Advanced Customer Experience Specialization—faster. Our platform is built to operationalize CX around adoption, retention, and growth, and our Black Belt certified team brings 15+ years of hands-on experience helping partners exceed Cisco’s highest standards.

Earn the Advanced CX Specialization

Authorized to Exceed Expectations.

Authorised Partner

Deep Expertise Across the Board

We bring hands-on experience across process, people, and tooling — transforming how your team delivers customer excellence at scale.

Deep Expertise Across the Board

We bring hands-on experience across process, people, and tooling — transforming how your team delivers customer excellence at scale.

Deep Expertise Across the Board

We bring hands-on experience across process, people, and tooling — transforming how your team delivers customer excellence at scale.

Everything your team needs, in one place

Consolidate All Your Data — across any number of vendors — into a single view.

Everything your team needs, in one place

Consolidate All Your Data — across any number of vendors — into a single view.

Everything your team needs, in one place

Consolidate All Your Data — across any number of vendors — into a single view.

A clear path, not a learning curve

This isn't a pilot. Our Advanced CX Specialization programme has already helped partners — including Cisco’s CX Partner of the Year — certify.

A clear path, not a learning curve

This isn't a pilot. Our Advanced CX Specialization programme has already helped partners — including Cisco’s CX Partner of the Year — certify.

Powering leading Cisco Partners worldwide

book assessment

reduction in admin time

How Connection is Doubling its Cisco Incentives with Planhat — article poster image

reduction in admin time

300

Hours saved annually per person

300

Hours saved annually per person

300

Hours saved annually per person

It is a flexible, powerful solution that I know we can grow with. And actually, I underestimated it by a lot.”

“

Mike Hurd

Director of Customer Success

Becoming Data-Driven — article poster image

It is a flexible, powerful solution that I know we can grow with. And actually, I underestimated it by a lot.”

“

Mike Hurd

Director of Customer Success

“It is a flexible, powerful solution that I know we can grow with. And actually, I underestimated it by a lot.”

Mike Hurd

Director of Customer Success

How Dialpad Built the Flexibility to Pivot Its Customer Engagement at Speed

Scaling Impact with Speed & Flexibility — article poster image

command the lifecycle

Forecast retention through always-on AI workflows

Kick-off renewal processes 90 days before contract end, or initiate churn risk mitigation when health scores drop—ensuring your team consistently executes proven playbooks without manually creating tasks or chasing timelines.

AI Workflows

Handle the expected and unexpected with proven playbooks

Capture trends and calibrate priorities in real-time

Collaborate effortlessly with customers and colleagues alike

command the lifecycle

Forecast retention through always-on AI workflows

AI Workflows

the future of cx

Every vendor.  One control center.

Manage Cross-Sales across complex product and vendor suites

book assessment

the future of cx

Every vendor.  One control center.

Manage Cross-Sales across complex product and vendor suites

book assessment

Deliver a Certified Customer Experience at Scale

book assessment

Deliver a Certified Customer Experience at Scale

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Recognized as a world-leader by

950+ reviews

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

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Recognized as a world-leader by

950+ reviews

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Status

Cookie Policy

Brand Guidelines

Recognized as a world-leader by

950+ reviews

Planhat is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.

Status

Cookie Policy

Brand Guidelines

Trusted by Cisco’s top partners

Trusted by Cisco’s top partners

Trusted by Cisco’s top partners

Authorized to Exceed Expectations.

Authorized to Exceed Expectations.

Deep Expertise Across the Board

Deep Expertise Across the Board

Everything your team needs, in one place

Everything your team needs, in one place

A clear path, not a learning curve

Powering leading Cisco Partners worldwide

Powering leading Cisco Partners worldwide

It is a flexible, powerful solution that I know we can grow with. And actually, I underestimated it by a lot.”

“

It is a flexible, powerful solution that I know we can grow with. And actually, I underestimated it by a lot.”

“

“It is a flexible, powerful solution that I know we can grow with. And actually, I underestimated it by a lot.”

How Dialpad Built the Flexibility to Pivot Its Customer Engagement at Speed

How Dialpad Built the Flexibility to Pivot Its Customer Engagement at Speed

How Dialpad Built the Flexibility to Pivot Its Customer Engagement at Speed

command the lifecycle

Every vendor.  One control center.

Every vendor.  One control center.

Deliver a Certified Customer Experience at Scale

Deliver a Certified Customer Experience at Scale

Know them. Grow them.

Know them. Grow them.

Trusted by Cisco’s top partners

Trusted by Cisco’s top partners

Trusted by Cisco’s top partners

Authorized to Exceed Expectations.

Authorized to Exceed Expectations.

Deep Expertise Across the Board

Deep Expertise Across the Board

Everything your team needs, in one place

Everything your team needs, in one place

A clear path, not a learning curve

Powering leading Cisco Partners worldwide

Powering leading Cisco Partners worldwide

It is a flexible, powerful solution that I know we can grow with. And actually, I underestimated it by a lot.”

“

It is a flexible, powerful solution that I know we can grow with. And actually, I underestimated it by a lot.”

“

“It is a flexible, powerful solution that I know we can grow with. And actually, I underestimated it by a lot.”

How Dialpad Built the Flexibility to Pivot Its Customer Engagement at Speed

How Dialpad Built the Flexibility to Pivot Its Customer Engagement at Speed

How Dialpad Built the Flexibility to Pivot Its Customer Engagement at Speed

command the lifecycle

Every vendor. One control center.

Every vendor. One control center.

Deliver a Certified Customer Experience at Scale

Deliver a Certified Customer Experience at Scale

Know them. Grow them.

Know them. Grow them.

Every vendor.  One control center.

Every vendor.  One control center.